Privacy Policy
1. Introduction
Longkou Deyi Machinery Co., Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for business inquiries.
2. Information We Collect
2.1 Contact Form Data
When you submit an inquiry through our contact form, we collect:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Country/Region
- Product interest or inquiry details
2.2 Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device type (desktop/mobile)
- Pages visited and time spent
- Referrer website
2.3 WhatsApp Communication
If you contact us via WhatsApp button, your message and contact details are transmitted through WhatsApp's secure platform.
3. How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Description |
|---|---|
| Respond to inquiries | Provide quotations, product information, and technical support |
| Business communication | Follow up on your requirements and offer solutions |
| Improve website | Analyze visitor behavior to improve user experience |
| Marketing (optional) | Send product updates if you consent (you can opt-out) |
4. Data Storage & Security
4.1 Data Storage
Your inquiry data is stored securely and retained for business purposes:
- Contact form submissions are stored in our email system and CRM
- Data is retained for 2 years for business follow-up
- You may request deletion of your data at any time
4.2 Security Measures
We implement the following security measures:
- SSL encryption on website (HTTPS)
- Secure email communication
- Access control to sensitive data
- Regular security monitoring
5. Third-Party Services
We use the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis | Google Privacy Policy |
| Instant messaging contact | WhatsApp Privacy Policy | |
| Email Service | Sending quotations and responses | Secure email protocols |
These third parties have their own privacy policies. We encourage you to review them.
6. Cookies
Our website may use cookies for:
- Analytics cookies: Understand visitor behavior (Google Analytics)
- Functional cookies: Remember user preferences
You can disable cookies in your browser settings. This may affect some website features.
7. Your Rights
You have the following rights regarding your personal data:
| Right | How to Exercise |
|---|---|
| Access your data | Contact us to receive a copy of your submitted information |
| Correct your data | Contact us to update incorrect information |
| Delete your data | Contact us to request deletion of your records |
| Opt-out of marketing | Click "unsubscribe" in emails or contact us |
8. Data Sharing
We do NOT sell or share your personal information with third parties for marketing purposes.
Your data may be shared only in these limited cases:
- With our business partners for order fulfillment (shipping companies, payment processors)
- When required by law or legal processes
- With your explicit consent
9. International Users
Our website is accessible globally. If you are from the European Union (GDPR) or other regions with data protection laws:
- Your data is processed in China where our company is located
- We apply appropriate security measures to protect your data
- You can exercise your rights as described in Section 7
10. Children's Privacy
Our website and products are intended for business customers, not children under 18. We do not knowingly collect information from children.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
We encourage you to review this policy regularly.
12. Contact Us
For privacy-related questions or to exercise your rights, please contact:
Company: Longkou Deyi Machinery Co., Ltd.
Email: [email protected]
Phone: +86-139-5452-1123
Address: Longkou City, Yantai, Shandong Province, China
We will respond to your privacy requests within 30 days.